Terms of Use

Effective Date of Current Policy: November 28, 2025

Welcome to Portar! By accessing or using the website located at www.portar.co or layoverstories.com (the "Site") provided by Portar, Inc. and our affiliates and subsidiaries (collectively, "Portar"), you agree to be bound by the terms and conditions contained in these Terms of Use ("Terms") and all other terms incorporated by reference.

Please read these Terms carefully because they govern your use of our Site, which includes our online store for Portar luggage, bags, travel accessories and other products ("Products") (collectively, with the Site, the "Services"). They contain important information regarding your rights and obligations, as well as conditions, limitations, and exclusions that might apply to you.

ARBITRATION AND CLASS ACTION WAIVER:

EXCEPT FOR CERTAIN TYPES OF DISPUTES DESCRIBED IN SECTION 16 "DISPUTE RESOLUTION" BELOW OR WHERE PROHIBITED BY APPLICABLE LAW, YOU AGREE TO RESOLVE ANY DISPUTE BETWEEN YOU AND PORTAR THROUGH BINDING, INDIVIDUAL ARBITRATION AND YOU WAIVE YOUR RIGHT TO PARTICIPATE IN A CLASS ACTION LAWSUIT OR CLASS-WIDE ARBITRATION.

1. Agreement to Terms

By using the Services, you agree to be bound by these Terms. If you don't agree to be bound by these Terms, do not use the Services.

2. Privacy Policy

By using the Services, you also accept our Privacy Policy. Please refer to the Privacy Policy for information about how we collect, use, disclose and otherwise process information about you and your use of our Services.

If you submit travel content to our Layover Stories platform, please also review our Content Submission Terms at Content Submission Terms for information about how we collect, use, and publish contributor content and personal information.

3. Changes to Terms or Services

We may update the Terms at any time, in our sole discretion. If we do so, we'll post the updated Terms on the Site and indicate at the top of this page the date these Terms were last revised. Any changes to the Terms will be in effect as of the "Last Updated Date" referenced on the Site. We will notify you of any material changes either through a pop-up notice, e-mail or through other reasonable communications. Your continued use of the Services after the "Last Updated Date," constitutes your acceptance of the updated Terms. If you don't agree to be bound by these or the updated Terms, then, except as otherwise provided in Section 17(f) "Effect of Changes on Arbitration," do not use or access (or continue to use or access) the Services. Because our Services are evolving over time we may change or discontinue all or any part of the Services, at any time and without notice, at our sole discretion.

4. Who May Use the Service?

Eligibility

You may use the Services only if you are (1) the older of (i) 18 years of age or (ii) the legal age to form a binding contract with Portar and (2) are not barred from using the Services under applicable law.

Registration and Your Information

You'll have to create an account if you want to use certain features of the Services ("Account"), such as register for certain giveaways or promotions that we may offer from time to time, post a Product review, or become a member of referral programs. You can do this via the Site or through your account with certain third-party social networking services such as Facebook (each, an "SNS Account").

Accuracy of Account Information

You must provide us with accurate, complete and up-to-date information for your Account and keep your Account information updated. You shall not: (i) select or use as a username a name of another person with the intent to impersonate that person; (ii) use as a username a name subject to any rights of a person other than you without appropriate authorization; or (iii) use as a username a name that is otherwise offensive, vulgar, or obscene.

5. Products and Services

We make every effort to display as accurately as possible the colors, features, specifications, and details of the Products available on the Services. However, we do not guarantee that the colors, features, specifications, and details of the Products will be accurate, complete, reliable, current, or free of other errors, and your electronic display may not accurately reflect the actual colors and details of the Products.

All Products are subject to availability, and we cannot guarantee that items will be in stock. We reserve the right to discontinue any Products at any time for any reason. Prices for all Products are subject to change.

6. User Content

The Services may allow you to create, post, store and share content, including messages, text, photos, videos, software and other materials (collectively, "User Content"). Except for the license you grant below, you retain all rights in and to your User Content, as between you and Portar.

You grant Portar a perpetual, irrevocable, nonexclusive, royalty-free, worldwide, fully-paid, and sublicensable license to use, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, publicly perform and display your User Content and any name, username or likeness provided in connection with your User Content in all media formats and channels now known or later developed, without compensation to you.

You are responsible for your User Content. You represent and warrant that you own all rights to your User Content or otherwise have the right to grant the license set forth above, and that your User Content does not violate the privacy rights, publicity rights, copyright rights, or other rights of any person or entity.

7. Intellectual Property Rights

The Services and their entire contents, features and functionality (including but not limited to all information, software, text, displays, images, video and audio, and the design, selection and arrangement thereof), are owned by Portar, its licensors or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret and other intellectual property or proprietary rights laws.

These Terms permit you to use the Services for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store or transmit any of the material on our Services, except as follows: (i) your computer may temporarily store copies of such materials in RAM incidental to your accessing and viewing those materials; (ii) you may store files that are automatically cached by your Web browser for display enhancement purposes; and (iii) you may print or download one copy of a reasonable number of pages of the Services for your own personal, non-commercial use and not for further reproduction, publication or distribution.

Travel journal submissions to our Layover Stories platform are subject to additional terms and requirements as set forth in Section 8 "Travel Journal Submissions and Contributor Content" and our separate Content Submission Terms.

8. Travel Journal Submissions And Contributor Content

8.1 Layover Stories Platform

Portar operates Layover Stories, a travel journal platform accessible at layoverstories.com and portar.co/journal, where users can submit original travel stories, journals, and related content for potential publication ("Contributor Content").

8.2 Submission Requirements

By submitting Contributor Content through our submission form, you agree to:

Provide accurate contact information, including a valid email address
Submit original content that you authored or for which you have obtained all necessary rights and permissions
Upload a minimum of 2 images and a maximum of 3 images directly through the submission form at the time of content submission
Confirm that you own all rights to submitted images or have obtained necessary permissions to use and license such images

8.3 Content Submission Terms

All Contributor Content submissions are governed by our Content Submission Terms, which are incorporated into these Terms of Use by reference. By submitting Contributor Content, you agree to be bound by the Content Submission Terms available at Content Submission Terms.

Key provisions include:

You grant Portar a perpetual, worldwide, royalty-free, non-exclusive license to publish, display, distribute, and promote your Contributor Content across our Platform and social media channels
You represent and warrant that you own all rights to your Contributor Content or have obtained necessary permissions
You confirm that your Contributor Content does not infringe on any third-party intellectual property rights, privacy rights, or publicity rights
You understand that we reserve the right to edit your Contributor Content for clarity and formatting
You acknowledge that content submissions are voluntary and unpaid• You retain ownership of your original content and may republish it elsewhere

8.4 Review and Publication Process

Submission does not guarantee publication. Portar reserves the right, in its sole discretion, to accept or reject any Contributor Content for any reason or no reason.
Our team will review submissions within 5-7 business days and may contact you regarding editorial questions or publication status.
We reserve the right to edit, modify, or adapt Contributor Content for clarity, grammar, formatting, and consistency with our editorial standards.
Published content may be removed, unpublished, or archived at any time at our sole discretion.

8.5 Image Requirements

Publication of travel journals requires a minimum of 2 images uploaded through the submission form.
You may upload up to 3 images total (2 required, 1 optional).
Submissions without the required 2 images cannot be completed or submitted through the form.
You confirm ownership of all submitted images or possession of necessary rights and permissions.
Acceptable image formats include JPEG, PNG, and other standard formats as specified in the submission form.

8.6 Prohibited Contributor Content

In addition to the restrictions in Section 7 regarding User Content, Contributor Content must not:

Contain false, misleading, or materially inaccurate information about travel destinations, experiences, or recommendations
Plagiarize or substantially copy content from other sources
Violate the privacy or publicity rights of individuals featured in stories or photographs
Promote or advertise third-party products, services, or businesses without our prior written consent
Include sponsored content or paid endorsements without clear disclosure and our approval

8.7 No Compensation

You acknowledge and agree that Contributor Content submissions are voluntary contributions made without expectation of compensation. No payment, royalties, or other compensation will be provided for submitted or published content.

8.8 Indemnification for Contributor Content

In addition to the indemnification obligations in Section 13 of these Terms, you specifically agree to indemnify and hold harmless Portar from any claims arising out of:

Your Contributor Content, including claims of copyright infringement, privacy violations, or defamation
Any breach of your representations and warranties regarding ownership and rights to Contributor Content
Any third-party claims related to images you submit

9. Prohibited Uses

You may use the Services only for lawful purposes and in accordance with these Terms. You agree not to use the Services:

In any way that violates any applicable federal, state, local or international law or regulation
To transmit, or procure the sending of, any advertising or promotional material without our prior written consent, including any "junk mail," "chain letter," "spam" or any other similar solicitation
To impersonate or attempt to impersonate Portar, a Portar employee, another user or any other person or entity
In any way that infringes upon the rights of others, or in any way is illegal, threatening, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity
To engage in any other conduct that restricts or inhibits anyone's use or enjoyment of the Services, or which, as determined by us, may harm Portar or users of the Services or expose them to liability

10. Third-Party Links

The Services may contain links to third-party websites or resources. We provide these links only as a convenience and are not responsible for the content, products or services on or available from those websites or resources or links displayed on such websites. You acknowledge sole responsibility for and assume all risk arising from, your use of any third-party websites or resources.

11. Disclaimers

THE SERVICES AND ALL CONTENT AND PRODUCTS AVAILABLE ON THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, PORTAR DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.

PORTAR DOES NOT WARRANT THAT THE SERVICES OR ANY OF THEIR FUNCTIONS WILL BE UNINTERRUPTED OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT ANY PART OF THE SERVICES, OR THE SERVERS THAT MAKE THE SERVICES AVAILABLE, ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

12. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL PORTAR, ITS AFFILIATES, AGENTS, DIRECTORS, EMPLOYEES, SUPPLIERS OR LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE SERVICES.

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, PORTAR ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE, OF ANY NATURE WHATSOEVER, RESULTING FROM YOUR ACCESS TO OR USE OF THE SERVICES; (III) ANY UNAUTHORIZED ACCESS TO OR USE OF OUR SECURE SERVERS AND/OR ANY AND ALL PERSONAL INFORMATION STORED THEREIN; (IV) ANY INTERRUPTION OR CESSATION OF TRANSMISSION TO OR FROM THE SERVICES; (V) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE, WHICH MAY BE TRANSMITTED TO OR THROUGH THE SERVICES BY ANY THIRD PARTY; AND/OR (VI) ANY ERRORS OR OMISSIONS IN ANY CONTENT OR FOR ANY LOSS OR DAMAGE OF ANY KIND INCURRED AS A RESULT OF THE USE OF ANY CONTENT POSTED, EMAILED, TRANSMITTED, OR OTHERWISE MADE AVAILABLE VIA THE SERVICES.

13. Indemnification

You agree to defend, indemnify and hold harmless Portar, its affiliates, licensors and service providers, and its and their respective officers, directors, employees, contractors, agents, licensors, suppliers, successors and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses or fees (including reasonable attorneys' fees) arising out of or relating to your violation of these Terms or your use of the Services, including, but not limited to, your User Content, any use of the Services' content, services and products other than as expressly authorized in these Terms or your use of any information obtained from the Services.

14. Dispute Resolution

Informal Resolution

You and Portar agree that we will first attempt to resolve any Dispute (as defined below) informally. Before initiating any arbitration or court proceeding, you agree to try to resolve the Dispute by contacting us at [email protected] to describe the nature of your claim or dispute and the relief you seek. If we are unable to resolve a Dispute within sixty (60) days after your initial contact with us, you and Portar agree to resolve the Dispute through the procedures set forth below.

Binding Arbitration

For any Dispute that you have against Portar or relating to the Services, these Terms, or our Privacy Policy, you agree to first contact us at [email protected] and attempt to resolve the Dispute with us informally. In the unlikely event that Portar has not been able to resolve a Dispute it has with you after sixty (60) days, we each agree to resolve any claim, dispute, or controversy (excluding any claims for injunctive or other equitable relief as provided below) arising out of or in connection with or relating to these Terms, or the breach or alleged breach thereof (collectively, "Disputes"), through binding arbitration by the American Arbitration Association ("AAA") under the Commercial Arbitration Rules and Supplementary Procedures for Consumer Related Disputes then in effect for the AAA, except as provided herein.

Class Action/Jury Trial Waiver

WITH RESPECT TO ALL PERSONS AND ENTITIES, REGARDLESS OF WHETHER THEY HAVE OBTAINED OR USED THE SERVICES FOR PERSONAL, COMMERCIAL OR OTHER PURPOSES, ALL CLAIMS MUST BE BROUGHT IN THE PARTIES' INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION OR OTHER REPRESENTATIVE PROCEEDING. THIS WAIVER APPLIES TO CLASS ARBITRATION, AND, UNLESS WE AGREE OTHERWISE, THE ARBITRATOR MAY NOT CONSOLIDATE MORE THAN ONE PERSON'S CLAIMS. YOU AGREE THAT, BY ENTERING INTO THESE TERMS, YOU AND PORTAR ARE EACH WAIVING THE RIGHT TO A TRIAL BY JURY OR TO PARTICIPATE IN A CLASS ACTION, COLLECTIVE ACTION, PRIVATE ATTORNEY GENERAL ACTION, OR OTHER REPRESENTATIVE PROCEEDING OF ANY KIND.

15. General Terms

Entire Agreement

Except as expressly agreed by Portar and you, these Terms, including any terms and conditions incorporated by reference herein, constitute the entire agreement between us with respect to the subject matter herein, and supersedes all prior or contemporaneous agreements, whether oral or written between Portar and you with respect to the subject matter. You may not assign or transfer these Terms, by operation of law or otherwise, without Portar's prior written consent, which may be granted or withheld in Portar's sole discretion. Any attempt by you to assign or transfer these Terms, without such consent, will be null. Portar may freely assign or transfer these Terms without restriction. Subject to the foregoing, these Terms will bind and inure to the benefit of the parties, their successors and permitted assigns.

Notices

Any notices or other communications provided by Portar under these Terms, including those regarding modifications to these Terms, will be given: (i) via email; or (ii) by posting to the Services. For notices made by e-mail, the date of receipt will be deemed the date on which such notice is transmitted.

Waiver of Rights

Portar's failure to enforce any right or provision of these Terms will not be considered a waiver of such right or provision. The waiver of any such right or provision will be effective only if in writing and signed by a duly authorized representative of Portar, and no such waiver shall be construed as a waiver in any other or subsequent instance. Except as expressly set forth in these Terms, the exercise by either party of any of its remedies under these Terms will be without prejudice to its other remedies under these Terms or otherwise.

Compliance with Laws

You are solely responsible for ensuring compliance with the laws of your specific jurisdiction and for abiding by all applicable local, state, provincial, national and international laws and regulations. The United States controls the export of products and information. You expressly agree to comply with such restrictions and not to export or re-export any of the Content to countries or persons prohibited under the export control laws. By downloading the Content, you are expressly agreeing that you are not in a country where such export is prohibited or are a person or entity for which such export is prohibited. You are solely responsible for compliance with the laws of your specific jurisdiction regarding the import, export, or re-export of the Content.

Release

To the fullest extent permitted by applicable law, you release Portar from responsibility, liability, claims, demands and/or damages (actual and consequential) of every kind and nature, known and unknown (including, but not limited to, claims of negligence), arising out of or related to disputes between users and the acts or omissions of third parties. If you are a California resident, you shall and hereby do waive California Civil Code Section 1542, which says: "A general release does not extend to claims which the creditor does not know or suspect to exist in his favor at the time of executing the release, which, if known by him must have materially affected his settlement with the debtor."

Force Majeure

Portar will not be liable or responsible to you, nor be deemed to have defaulted or breached these Terms, for any failure or delay in our performance under these Terms when and to the extent such failure or delay is caused by or results from acts or circumstances beyond our reasonable control, including, without limitation, acts of God, flood, fire, earthquake, explosion, governmental actions, war, invasion or hostilities (whether war is declared or not), terrorist threats or acts, riot or other civil unrest, national emergency, revolution, insurrection, epidemic, pandemic or other public health concern, lockouts, strikes or other labor disputes (whether or not relating to our workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, materials or telecommunication breakdown or power outage.

16. Contact Information

If you have any questions about these Terms, the Products or the Services, please contact Portar at:

By email:
Legal: [email protected]
By mail:
Portar, Inc.
Attention: General Counsel
2093 PHILADELPHIA PIKE #7707
CLAYMONT, DE 19703